Privacy Policy

1. Introduction

Sibani Energy (www.sibanienergy.co.za) is committed to protecting your privacy and ensuring the confidentiality of your personal information. As a South African-based energy solutions provider, we comply with the Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).

By using our website and services, you consent to the practices described below.

2. Data Collection

Storage Location

Your data is stored on secure servers hosted by reputable providers in compliance with international standards.

Registration Data

When you register, we collect your name, email, and any profile details you provide. You may request access, updates, or deletion at any time, subject to service requirements.

Service & Support Requests

We collect relevant data to handle your service requests efficiently, including contact details, communication logs, and service history.

Contact Forms

Submitted inquiries are securely sent to our business email and used solely for correspondence purposes, unless you grant permission for marketing communications.

3. Analytics & Cookies

We use Google Analytics and similar tools to collect anonymized usage data to improve your browsing experience. No personal data is stored.

You can opt out using the Google Analytics Opt-Out Tool.

Cookies help store user preferences and enhance site functionality. You can disable cookies in your browser settings.

4. Embedded Content

Our website may display embedded content (e.g., YouTube, Facebook), which behaves as if you visited the external site directly. These platforms may collect data as per their own policies.

5. Who Can Access Your Data

Access is limited to:

• Sibani Energy’s system administrators
• Authorized service and support personnel

We do not sell or share your data with unaffiliated third parties.

6. Data Retention

We retain your data only as long as necessary for service delivery or as required by law. You may request data deletion unless required for compliance purposes.

7. Security Measures

We use SSL encryption and secure protocols to protect your information. In the event of a data breach, affected users will be notified, and corrective actions will be taken immediately.

8. Your Rights

You have the right to:

• Request access to your stored personal data
• Correct, update, or delete your information
• Withdraw consent for data processing (where applicable)
• Lodge a complaint with a relevant data authority

To exercise your rights, email us at: info@sibanienergy.co.za

9. Legal Disclosures

We may disclose personal information if required by law, legal proceedings, or in good faith to prevent fraud or harm—always in compliance with South African law.

10. Updates to This Policy

This policy may be updated from time to time. Continued use of our site constitutes acceptance of any changes, which will be posted on this page.